Messy Haul Shopping

Shopping at Miniso: The Good, The Bad, and The Ugly

Good news: A Miniso branch is finally open here in Davao City!

Bad news: It is located in SM City Davao in Ecoland, which is about an hour away in smooth traffic. Boo!

You see, I live in the north while SM City is located in the south. It didn’t stop me from going, though. Well, actually, it helped a lot that it’s Kadayawan week (Happy Kadayawan!) and plants on sale are on display again at SM Ecoland. I’m no green thumb, but my brother and mom are, so I tagged along with them when they went to buy plants. Of course, you already know what my ulterior motive was! 😀

I made an immediate beeline to Miniso. To be honest, I was a little disappointed that it was way smaller than Daiso, Japan Home Centre. I think the size of the store is comparable to Free Life at Gaisano Mall. However, I didn’t come all the way to the south for nothing! To be fair, there were items that weren’t available in Daiso and JHC, such as powerbanks and LED lights and bluetooth speakers. Here are some of the things I saw that day in Miniso (click on each thumbnail to enlarge):

I ended up not buying a lot of things because 1.) I was am on a budget, and 2.) I didn’t really find anything that I couldn’t find anywhere else. Here are the things that I did end up buying:

Unfortunately, I lost the receipt because of a refund process (explained below), so I’ll just try to remember the prices…

I’ve been meaning to buy a wireless mouse. I finally found the time now! (P299)

A set of adhesive hooks for our room (P49 I think)

A set of kiddie toothbrushes for Yuri (P99)

A new hairbrush because I keep losing mine (P99)

A car charger (P199 I think)

Two USB ports

A micro-USB cord for my Asus Powerbank (P99)

Pens for my 10th-grader sister (3 for P99)

What I wanted to buy but didn’t have the opportunity to choose because it was so crowded: seamless panties, wet wipes, perfume, and lunch box accessories/tools.

The good

There’s a wide variety of items, and almost everything were nicely made. Nothing I looked at felt flimsy (note that this is not a comprehensive review as I didn’t look at everything), even the stuffed toys were really soft and fluffy. Also, the selection of garments reminds me so much of Uniqlo!

The bad

Prices are not clear. If you’re buying on a tight budget, you will have to ask the attendant for the prices of the items to be sure. I felt sorry for the high school student who was in front of me in the cashier queue. She didn’t know that the set of colored pens (not sure) cost P199. She thought it was just P99 and didn’t have enough money with her.

The ugly

I’m not sure if this is true with every branch since I’ve only been to the one here in Davao, but their customer service could do some improvement. My mom got curious and went with me to the store. She spotted an electric shaver for my dad, which seemed like a good deal because it was so cheap (at around P600-P700 if I remember it correctly as opposed to my dad’s Philips shaver, which costs P1,700+).

When she gave it to the store attendants for testing, they told her she must pay for it first before it could be tested. So she paid for it immediately. But she had to wait for the attendants because they were still looking for the proper facility to test the shaver. And when they were finally able to test it, the shaver couldn’t remove hair. Okay, we know it’s cheap, but it wasn’t dirt cheap — at the very least, it should have functioned properly. Of course my parents wouldn’t buy it; that’s akin to throwing away P600-P700. They wanted a refund, and it took a looooong time because the manager (I presume) kept asking my mom if she wanted a replacement na lang daw instead of a refund. Eh ayaw nga nila nung shaver, and they didn’t want to buy anything else from the store. They ended up giving my mom a refund, but it really took a long time.

I just think that no one (not my mom or the attendants or the manager) would have had to go through all that hassle if they didn’t implement that silly rule of having to pay for an electronic item before it could be tested. I mean, who does that?

So will I go back to Miniso? Probably, if I end up being around the area again. I’ll probably return for the gadgets and the seamless underwear. But I certainly wouldn’t brave all that traffic just to go to Miniso!

PS: Apparently, Mumuso is already open today at Abreeza, which is way nearer. I’ll go check it out, too!

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  • Reply Kadayawan, Succulents, and the Long Weekend August 22, 2017 at 6:05 am

    […] Fair and see a lot of nice flora. As mentioned in my last post, I was also able to fit in going to Miniso and did a little shopping! Honestly, I don’t have a green thumb so I just wen along while my […]

  • Reply May August 23, 2017 at 5:15 pm

    I also like visiting Miniso 🙂 For their toys and organizers in particular 🙂 never tried any electronics yet, though

    • Reply Maan August 23, 2017 at 6:29 pm

      I wanted to buy organizers, too, pero there’s a place near home where I can get them for much much cheaper hehe #kuripotproblems! 😀

  • Reply Nilyn Matugas August 24, 2017 at 6:38 am

    I’ve never been to a Miniso store, only Japan Home (I guess, not even Daiso yata, lol!) Pero hooraay for wireless mouse! Mao akong pinakagusto sa tanan nimong orders. Di ba, less wires, nakakatuwa. hehe. Pero your mom’s experience was really ugly no? Unreasonable kaayo jud sila. Kalas-kalas ug oras. tsk.tsk.

  • Reply Michi August 24, 2017 at 8:26 am

    I love Miniso, ang dami ko na nabili dito. hehehe! Thanks for sharing your wireless mouse, I will check that when I revisit the store. I think Apple also do this, pay the product before they will open or test it, hassle lang talaga kung defective naman.

    • Reply Maan August 26, 2017 at 11:51 am

      I would be a lot more confident paying for an item first before having it checked kung sa Apple because of their track record and also their return and exchange policies hehe. 😀

  • Reply Michelle August 24, 2017 at 1:34 pm

    I was just at the Miniso in SM Southmall Las Pinas branch last Sunday. Ang daming magagandang items talaga and if you’re an impulsive buyer, lagot ka talaga. Good thing, I went there with a clear mindset that I am only buying the iPhone charger cord. Haha! Anyway, hindi ko na-test yung cord. The cashier just asked me when I was about to pay for it if na-test ko. Then sabi nya if ever na lang hindi magwork I can bring it back to the store within 7 days from the date of the purchase, given that I still have the receipt and the container. I felt sorry for you Mom. Sobrang hassle nun naging experience nya. Buti kung 100 pesos worth lang yun tapos hindi gumana. Hindi masyadong masama sa loob.

  • Reply Edel August 24, 2017 at 10:10 pm

    Oh that’s poor customer service! I mean, requiring you to purchase the item first before they will test it for you. And the stress you got from the refund … tsk tsk tsk. Its really not worth the budget-friendly price. Actually, I’ve only been to Miniso twice, I prefer Daiso and Japan Home though.

  • Reply Berlin | Momi Berlin August 25, 2017 at 11:43 pm

    Makes sense then the excitement to visit Miniso. Those items are so cute. I myself could easily be attracted to those colorful water jugs and the like.

    Too bad din re policy to buy first the item before checking if it is working. In other stores, it is policy to check the item first before paying for it.

  • Reply Ginny August 27, 2017 at 12:48 am

    I mentioned your experience to Mau. Buti na lang daw sa Mumuso pwede muna i-test bago bilin. Naadik siya sa Mumuso eh! Napakabilis utusan kapag may ipapabili ako dun. 😀

    • Reply Maan August 27, 2017 at 9:26 pm

      Weird, no? Okay lang sana kung certified tech company sila eh sourced from China yung products diba so no guarantee 🙁

      • Reply jas October 14, 2018 at 12:49 am

        I guess for hygienic purposes narin since you bought a shaver. come to think of it ayoko din naman bumili ng item knowing someone used/tested the product other than myself, I mean when I purchase any item chinecheck ko muna yung packaging kung nabuksan na ba sya or what malay ko ba kung mamaya e naging tester na pala ng lahat yung item na bibilhin ko dba😂

        • Reply Maan October 26, 2018 at 7:15 pm

          That’s true haha although I still don’t think there should be a pay-first policy 😀

  • Reply First Time to Shop at Mumuso! August 29, 2017 at 6:02 am

    […] weeks ago, I explored Miniso, which just opened at SM Ecoland. While it has its redeeming values (I think there’s no other […]

  • Reply EINz August 29, 2017 at 3:22 pm

    Oh really, paying first before testing?! Thats unacceptable. Miniso here in our place don’t have that kind of rule. We bought charger, powerbank and mini fan, and all tested before purchased. That’s rude!😤

  • Reply Janice August 29, 2017 at 11:18 pm

    Sorry to hear you guys had a bad first experience at Miniso. We only have a few items from Miniso here at home. I bought a few make up items for my daughters but I haven’t used them myself yet.

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